Privacy Policy

Last updated: 12/11/2025

1. Introduction

SALAM Exporters ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely through third-party providers)
  • Shipping and delivery addresses
  • Account credentials and preferences

Automatically Collected Information

We may automatically collect certain information when you use our services:

  • Device information and IP address
  • Browser type and version
  • Usage data and interaction patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your shipping requests
  • Communicate with you about your shipments and account
  • Process payments and prevent fraud
  • Improve our services and user experience
  • Send you marketing communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Shipping carriers and logistics partners to fulfill your orders
  • Payment processors to handle transactions
  • Service providers who assist in our operations
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@salamlogistics.com
Phone: +254 700 123 456
Address: Unit 1-2 Jaswal Building, 3 Gas Street, Leicester, England, LE1 3AX